Privacy Policy

Last updated: 06/06/2025

At Advocates for Inclusion, your privacy matters to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights.

1. Who We Are

We are Advocates for Inclusion, an independent service supporting families navigating the SEND (Special Educational Needs and Disabilities) system in the UK.

Our website: https://www.advocatesforinclusion.co.uk

2. What Information We Collect

We may collect and process:

  • Contact details – such as your name, email address, and phone number

  • Booking information – including appointment details and service preferences

  • Any information you choose to share – including notes relevant to the support you’re seeking

  • Technical data – such as your IP address and how you use our website (collected via cookies or analytics tools)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Deliver and manage our services

  • Send appointment confirmations and updates

  • Improve our services and website functionality

  • Meet any legal or regulatory obligations

We do not sell or share your data for marketing purposes.

4. Lawful Basis

We process your data based on:

  • Consent – when you contact us or request services

  • Contract – when delivering booked services

  • Legal obligations – for example, record keeping

  • Legitimate interests – such as improving our services

5. Data Storage and Security

Your data is stored securely using trusted, GDPR-compliant tools. We take steps to protect your information and limit access to authorised personnel only. We retain data only for as long as necessary.

6. Sharing Your Data

We may share your information with secure third parties who help us operate our services (such as booking, website, or email providers), but only where necessary and under strict confidentiality.

7. Your Rights

You have the right to:

  • Access a copy of your data

  • Request corrections or deletion

  • Withdraw your consent

  • Object to or restrict certain processing

  • Complain to the ICO (UK Information Commissioner’s Office)

To make a request, please contact us at: info@advocatesforinclusion.co.uk

8. Contact Us

If you have any questions about how your data is used, contact: info@advocatesforinclusion.co.uk